Our cookie policy
Cookies and how they benefit you
Our website uses cookies to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites to provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third party applications like Google Analytics.
Our cookies help us:
- Make our website work as you’d expect
- Improve the speed/security of the site by letting us know of any problems
- Continuously improve our website for you
- Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
We do not use cookies to:
- Collect any personally identifiable information
- Collect any sensitive information
- Pass data to advertising networks
- Pass personally identifiable data to third parties
You can learn more about all the cookies we use below.
Granting us permission to use cookies
When you enter our website a pop up will appear asking you to accept our cookie policy. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
More about our Cookies
Website Function Cookies
Our own cookies
We use cookies to make our website work including:
- Remembering your search settings
- Showing you which pages you have recently visited
There is no way to prevent these cookies being set other than to not use our site.
Anonymous Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These “analytics” programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before.
We use:
| Cookie Name | Cookie Purpose | Cookie Source | Cookie Expiry |
|---|---|---|---|
| mage-cache-sessid | This cookie is used in context with load balancing – This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. | Session | |
| mage-cache-storage | This cookie is used in context with load balancing – This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. | Session | |
| mage-cache-storage-section-invalidation | This cookie is used in context with load balancing – This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. | Session | |
| mage-cache-timeout | This cookie is necessary for the cache function . A cache is used by the website to optimise the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. | Persistent | |
| PHPSESSID | Preserves user session state across page requests. | 1 day | |
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | https://www.google-analytics.com/analytics.js | 2 years |
| _gat | Used by Google Analytics to throttle request rate | https://www.google-analytics.com/analytics.js | 1 day |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | https://www.google-analytics.com/analytics.js | 1 day |
| r/collect | This cookie is used to send data to Google Analytics about the visitor’s device and behavior. It tracks the visitor across devices and marketing channels. | doubleclick.net | Session |
| autocomplete-provider | Records searches used in the website’s search bar. | Session | |
| form_key | Stores randomly generated key used to prevent forged requests. | 1 day | |
| mage-cache-storage | This cookie informs the website were cache is being stored. | Session | |
| mage-cache-storage-section-invalidation | Facilitates caching of content on the browser to make pages load faster. | Session | |
| mage-messages | Stores any error or warning messages show to the vistor during checkout process. | 1 year | |
| mage-translation-file-version | Facilitates translation of content to other languages. | Session | |
| mage-translation-storage | Facilitates translation of content to other languages. | Session | |
| mage-translation-storage | Facilitates translation of content to other languages. | Session | |
| searchReport-log | Records searches used in the website’s search bar. | Session |
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites. We suggest looking at the ‘About Cookies’ website for more information.
Please contact us if you would like a printed version of our cookie policy.