The Client: Cutting Edge CNC
Industry: Recreational Vehicle parts
CNC Machine: 4x MultiCam 5000 CNC Routers, 2x dual spindles, 2x quad spindles
“We cannot speak highly enough of the exceptional customer service that MultiCam provides.”
Cutting Edge CNC started business in 2010 making structural and custom parts for the recreational vehicle industry, an industry which has grown during the pandemic with more time for people to spend on their hobbies.
They are a leading parts specialist who pride themselves on their customer service and in listening and really providing what the customer wants.
Why did you choose MultiCam?
The company had owned other brands of CNC routers prior to buying their first MultiCam and had experienced problems which Danny Miller the owner had tried to resolve with their customer services team and couldn’t. When looking for a new machine he spoke to friends and was recommended to speak to MultiCam, and now having just bought their fourth machine he hasn’t looked back! “They are all great and solid machines.” Danny Miller, Owner,
What benefits have you seen since implementing your MultiCam machine?
With a surge in incoming jobs, the latest router has allowed the team at Cutting Edge CNC to go back to working an 8-hour shift. Having the same machine available in so many different sizes and with different options means that they know the machines inside out but can separate out their jobs so that the 5000 Series two and four spindle machines can specialise in what they’re best at.
What advice would you give to someone looking to buy a new CNC machine?
“Please consider the service aspect when making a purchasing decision.” After care and customer services is really important to Danny Miller as downtime is expensive. He would suggest researching before you buy. Speak to others in the industry to see what they’re using and any issues they’ve had.
You can find out more about Cutting Edge CNC at their website: www.cuttingedge-cnc.com